Here’s the revised return policy:
Return Policy for FirstClassMarketing.ai
At FirstClassMarketing.ai, we strive to provide exceptional services and solutions to our clients. If you are not fully satisfied with your purchase, please review the terms of our return policy below:
Eligibility for Refunds
- Service-based Refunds:
- Refunds for completed services are generally not offered unless specified in a prior agreement.
- If a service fails to meet agreed deliverables or quality standards, a refund may be considered upon review.
- Digital Products:
- Refunds for digital products or resources are not offered due to the nature of the product.
How to Request a Refund
- To initiate a refund request, contact our Customer Support Team at fly@firstclassmarketing.ai within 7 days of purchase or delivery.
- Include the following details in your request:
- Order or invoice number
- Reason for dissatisfaction
- Supporting documentation, if applicable
Processing Refunds
- Refund requests are reviewed within 5-7 business days.
- Approved refunds will be issued to the original payment method within 10 business days of approval.
Exceptions
- Customized services or products are non-refundable once development or production has started.
- Any refunds issued may exclude transaction fees, if applicable.
For further clarification, please reach out to fly@firstclassmarketing.ai.
Let me know if you’d like further refinements!